PRIVACY POLICY
2XII. Last Updated
This Privacy Policy was last updated on Feb 1st, 2024.
SleepOrora"The Cutting Edge AI Sleep Solution" (the "Company") is committed to protecting the privacy of its users across all platforms. This Privacy Policy ("Privacy Policy") is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our website, iOS/Android application SleepOrora (“App”), and any other services offered by the Company. Unless otherwise indicated below, this Privacy Policy applies to all platforms and services mentioned above.
For purposes of this Agreement, the terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of the website, App, or any other Company service.
I. CONSENT
By accessing our website, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. In addition, by using our website, or services across partnered and unaffiliated sites, you are accepting the policies and practices described in this Privacy Policy. Each time you visit our website, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy. Whether or not you register or do any sort of business with us, this Privacy Policy applies to all users of the website.
II. INFORMATION WE COLLECT
To access certain features of the App and personalize your experience, we collect the following information when you create an account:
A. Account Information :
- Name: Used to personalize your experience and address you by name.
- Email Address: Used for account creation, password recovery, and sending important updates or notifications.
- Password: Hashed and securely stored to authenticate your access to the App.
- Date of Birth: Used to provide age-appropriate recommendations and health insights.
- Gender: Used for personalized fitness and health recommendations.
- Device ID: Used for notification and error reporting.
B. Step Counter Data :
The App collects your step count data via the built-in sensors of your Android device. This data may include:
- Number of steps taken
C. Audio Recording :
The App may collect audio recordings if you use the audio recording feature. The audio recordings may be used for:
- Identifying the snore sound of the user while the user is in sleep.
D. Location Permission :
We collect your current location data to find nearby providers and display them on a map within the App. This information is collected in real-time while you are using the App and is not stored on your device or our servers.
We use the location information we collect from you for the following purposes:
- To provide and operate the App, including to find nearby providers and display them on a map.
- To improve and personalize your experience with the App.
Google Analytics
This website uses Google Analytics to track information regarding your use of the website. We may track information provided to us by your browser or use of the website, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the website, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the website, to maintain the quality of the website, to provide general statistics regarding use of the website and for other business purposes.
Cookies
We track this information in Google Analytics using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of the website may not work properly.
You may disable cookies in your browser using the following instructions:
For any other browser, please directly consult the cookie management help information available on the Internet.
Website Forms
There may be several online forms present on our website where you are able to submit personally identifiable information in order to express interest in our business or submit an inquiry regarding our business. These forms may appear as RFP forms, Contact Us forms, Wedding RFP forms, or other similar forms that request your information before submitting. When you contact us using a form on our website, we collect information that identifies you, such as your name, job title, business name, phone number, email address, and other personally identifiable information. Some of this information is required and other information is optional. This information is used to better address your inquiry and is not used for marketing purposes or shared with other third party companies. If you would prefer that we do not collect this information then simply do not fill out the form. If you have already submitted your information through a form and would like to be removed, please email us.
Email Communications
Based upon the Personal Information that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We may also use your Personal Information to send you updates and other promotional communications. If you no longer wish to receive those email updates, you may opt-out of receiving them by following the instructions included in each update or communication.
Specifically, we use MailChimp to store email addresses of those who have opted into our email marketing campaigns. We also use MailChimp to distribute marketing emails to our list of opt-in subscribers. These emails may contain a pixel or a web beacon that identifies whether you have 1) received the email; 2) opened the email; or 3) clicked the email. You may opt out or unsubscribe from our marketing emails if you do not want us to collect this information from you. You may also email us if you would like to be removed.
Online Advertising
We participate in a variety of online advertising. This advertising displays our ads to you on the websites and apps that reside outside of this website.
We collect information that identifies:
- which ads are displayed
- which ads are clicked
- where the ad was displayed
Buttons, Tools, And Content From Other Companies
Our websites may include features such as plugins, buttons, tools, or content that link to other companies. We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view any of our web pages containing them, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information.
Social Media
We have a presence on various social media networks, such as Facebook, Instagram, Twitter, Google+, Pinterest, and LinkedIn. We may collect information when you interact with our social media accounts and pages.
III. HOW WE USE AND SHARE INFORMATION
We will not share your personal information with any third-party companies. However, the data may be used internally for:
- Improving the App's functionality and accuracy
- Providing personalized recommendations and health tips
- Analytics and error reporting
Your account information will be stored for as long as your account is active. You can delete your account and data at any time from the App settings. Step count data will be stored on your device until you choose to delete it.
Personal Information:
In general, we do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with vendors and other third-party providers who are performing services for the Company. In general, the vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company. For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our vendors (and their service providers) performing these services for the Company.
However, certain third-party service providers, such as payment processors, have their own privacy policies in respect of the information that we are required to provide to them in order to use their services. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by such providers.
In addition, we may disclose your Personal Information if required to do so by law or if you violate our Terms of Use.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the website and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns of the website. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our sole discretion.
IV. HOW WE PROTECT INFORMATION
We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
V. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the following choices regarding your data:
- You can choose not to create an account.
- After login you can review and edit your account information from the App settings.
- You can request deletion of your data by contacting us from the website contact-us page.
VI. HOSTING
Our website is hosted by InMotion Hosting, Inc. InMotion Hosting provides us with the online platform that allows us to provide the website to you. Your information, including Personal Information, may be stored through InMotion Hosting servers. By using the website, you consent to InMotion Hosting’s collection, disclosure, storage, and use of your Personal Information in accordance with InMotion Hosting’s privacy policy.
VII. LINKS TO OTHER WEBSITES
As part of the website, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the website. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link via our website. To the extent that you access or use the website through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
VIII. AGE OF CONSENT
By using the website, you represent that you are at least 18 years of age.
IX. CHANGES TO OUR PRIVACY POLICY
We may update this privacy policy from time to time. The updated policy will be posted on the App or our website. We encourage you to review the privacy policy regularly for any changes.
X. CONTACT US
If you have any questions about this privacy policy, please contact us from the website contact-us page.
XI. MERGER OR ACQUISITION
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes here so that you may opt out of the new information practices. We suggest that you check this Privacy Policy periodically if you are concerned about how your information is used.
XIII. WITHDRAWING CONSENT
If you wish to withdraw your consent for the continued collection, use or disclosure of your Personal Information, please contact us by sending an email to us.
XIV. ACCOUNT DELETION :
A. Within the App:
You can easily delete your account directly within the App. Simply go to Settings > Delete Account and follow the prompts. Your account, personal information, and associated data (step count, audio recordings, etc.) will be permanently deleted.
B. Outside the App:
If you prefer to delete your account outside the App, you can visit our website at https://www.jadain.com/contact and choose "Other Inquiry." In your message, please clearly state your intention to delete your account and provide the email address associated with your account. For security purposes, we may request additional information to verify your identity.